Slow Logins

Incident Report for ClassLink

Resolved

This incident has been resolved.

Posted Jan 29, 2020 - 19:11 EST

Monitoring

We have identified an issue with our authentication servers. We have since applied a fix, and are continuing to monitor the situation going forward. Should any other issues arise, please contact us.

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Contact helpdesk@classlink.com or call 888-963-7550 ext#1 with any questions.

Posted Jan 29, 2020 - 12:22 EST

Investigating

We are currently investigating an issues regarding slow logins to both ClassLink and the Roster Server. We will update as soon as we have more information.

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Posted Jan 29, 2020 - 12:12 EST

This incident affected: Sign in to ClassLink (Active Directory Integration) and Roster Server.