All Systems Operational

About This Site

This ClassLink Status page gives you information on the accessibility and performance of ClassLink. If there is a system-wide disruption to any part of ClassLink, incident notes will be updated here.

Use the 'subscribe to updates' option above and select the desired components to be immediately notified whenever an incident is initially reported or updated on this page.

Contact helpdesk@classlink.com or call 888-963-7550 ext#1 with any questions.

Sign in to ClassLink Operational
Active Directory Integration ? Operational
Google Integration ? Operational
Azure Integration ? Operational
My Apps ? Operational
My Files ? Operational
Roster Server ? Operational
Analytics ? Operational
Mobile apps ? Operational
Partner Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 7, 2022

No incidents reported today.

Oct 6, 2022

No incidents reported.

Oct 5, 2022

No incidents reported.

Oct 4, 2022

No incidents reported.

Oct 3, 2022
Resolved - The Roster Server admin console has been restored.
Oct 3, 10:24 EDT
Monitoring - A fix has been implemented to resolve the Internal Server error in the Roster Server admin console. The console should load now. The team is reviewing all school organizations impacted and will monitor the system throughout the day.
Oct 3, 10:16 EDT
Investigating - We are currently investigating reports of an Internal Error in the Roster Server Console for a subset of school organizations. This is preventing ClassLink Tenant Administrators from accessing Roster Server console modules.
Oct 3, 09:02 EDT
Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022
Resolved - This incident has been resolved. We'll continue to monitor the system throughout the day.
Sep 30, 11:12 EDT
Identified - Response times have improved and our teams continue to mitigate the situation. Thanks for your patience.
Sep 30, 10:18 EDT
Investigating - We've received reports of intermittent loading issues accessing the LaunchPad login page. Our infrastructure team is working to remedy and monitor the situation.
Sep 30, 09:46 EDT
Sep 29, 2022

No incidents reported.

Sep 28, 2022
Resolved - This incident has been resolved.
Sep 28, 09:21 EDT
Monitoring - We noticed an elevated number of errors on a few authentication servers. Those servers were replaced and the errors have subsided.
Sep 28, 08:41 EDT
Investigating - We're investigating reports of login issues from a subset of school organizations with Active Directory integration into LaunchPad. Users might receive a Bad Gateway or Whoops error message when attempting to log in using their Active Directory credentials. We are investigating and will post updates as soon as possible.
Sep 28, 08:26 EDT
Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.