All Systems Operational

About This Site

This ClassLink Status page gives you real time information on the accessibility and performance of ClassLink. If there is a disruption to any part of ClassLink, incident notes will be updated here.

Use the 'subscribe to updates' option above to be immediately notified whenever an incident is initially reported or updated on this page.

Contact helpdesk@classlink.com or call 888-963-7550 ext#1 with any questions.

Sign in to ClassLink   ? Operational
My Apps   ? Operational
My Files   ? Operational
Reporting   ? Operational
Mobile apps   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 15, 2017

No incidents reported today.

Dec 14, 2017

No incidents reported.

Dec 13, 2017

No incidents reported.

Dec 12, 2017

No incidents reported.

Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017

No incidents reported.

Dec 7, 2017

No incidents reported.

Dec 6, 2017
Resolved - Hello everyone. Things are back to normal. However, we will continue to monitor our system. If you continue to experience anything, please contact our help desk at helpdesk@classlink.com or call at 888-963-7550 x 1
Dec 6, 14:11 EST
Monitoring - Hello,

We contacted a few customers directly to see how things are going on their end - things are back to normal. We're actively doing a full system diagnostic and taking a closer look at this recent incident. Thank you again for your patience.
Dec 6, 13:55 EST
Update - Hello everyone,

Logins should work now. We've also received a few reports from customers that logins are working. It's not back 100% and we're still monitoring the system. Look for more updates. Once again, thanks for your patience.
Dec 6, 13:18 EST
Update - Hello everyone, logins are working now but you may still experience some loading issues. We'll continue to notify everyone as additional information becomes available. Thanks again for your patience.
Dec 6, 12:56 EST
Update - Hello everyone,

We're still addressing the issue with our database replica servers.

Please share our status page with other members of your tech team, if needed.

Thanks for your patience.
Dec 6, 12:41 EST
Identified - Hello everyone, we've identified the issue. 2 of our database replicas are having issues at the moment.
Dec 6, 12:16 EST
Investigating - We've received reports regarding intermittent login issues - sometimes where 2 factor authentication appears. The team is working to identify the cause and will restore service as quickly as possible.

For up to date information, please visit http://status.classlink.com/ . Subscribe to email and text.
Dec 6, 12:00 EST
Dec 5, 2017
Resolved - This incident has been resolved.
Dec 5, 13:34 EST
Monitoring - Hello,

We've received reports from several districts that logins have been restored. There might still be some DNS related issues. If you continue to experience issues please contact helpdesk@classlink.com.
Dec 5, 12:54 EST
Investigating - Hello,

We received reports of issues connecting to ClassLink. It appears to be related to DNS across different ISPs in certain parts of the country. This is also causing issues with other websites. We're monitoring the situation and reviewing our system as well. We'll keep everyone posted.

https://downdetector.com/
https://downdetector.com/archive/
http://downdetector.com/status/verizon/news/180104-problems-at-verizon
http://downdetector.com/status/att/news/180089-problems-at-att

If you have any questions or concerns, please contact us at helpdesk@classlink.com
Dec 5, 07:24 EST
Dec 4, 2017

No incidents reported.

Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.

Dec 1, 2017

No incidents reported.