The DUO MFA authentication errors have been resolved. Thank you for your patience while we worked with DUO to resolve the issue.
Posted May 20, 2026 - 09:41 EDT
Monitoring
The DUO MFA errors appear to have subsided. We are awaiting confirmation from DUO that a fix has been successfully applied and will post a final update once confirmed.
Posted May 20, 2026 - 07:32 EDT
Update
Update: We are actively working with DUO support on this issue. DUO has identified a potential cause and we are collaborating on a resolution. We will post updates as more information becomes available.
Posted May 19, 2026 - 16:42 EDT
Identified
We have identified the issue and we are working on implementing a fix for the DUO authentication errors.
Posted May 19, 2026 - 11:06 EDT
Investigating
We are currently investigating intermittent DUO MFA authentication errors affecting some users at login. Our team is actively working on a resolution and will provide updates as they become available. We apologize for the inconvenience.
Posted May 19, 2026 - 08:44 EDT
This incident affected: LaunchPad (Active Directory Integration, Google Integration, Azure Integration).