Provider Experiencing Issues

Incident Report for ClassLink

Resolved

Hello, the system has been restored and stable since Rackspace corrected their issue at 8:15am. We're continuing a full system status check but so far all major components are up and running. Thank you everyone for your patience and have a wonderful day.

If you have any questions or concerns, please contact us at helpdesk@classlink.com

Posted Jun 29, 2017 - 10:10 EDT

Monitoring

It appears that Rackspace has resolved the issues on their end.

ClassLink is back online. We are doing a full system check to ensure all components are up and running.

Thank you for your patience.

Posted Jun 29, 2017 - 08:38 EDT

Identified

Update;

Rackspace, one of our hosting providers, has updated their status page. http://status.rackspace.com

On 29 June 2017, at 05:00 CDT, engineers became aware of an issue affecting multiple services and ticketing in all regions. Engineers are engaged and working to resolve the issue. During this time, a portion of customers may experience issues in accessing their services or accessing ticketing in their Control Panel.

Posted Jun 29, 2017 - 06:56 EDT

Investigating

Rackspace, one of our cloud hosting providers, appears to have issues at this moment. We are in contact with their support team to try to restore the ClassLink login page. Thanks for your patience.

If you have any questions or concerns, please contact us at helpdesk@classlink.com

Posted Jun 29, 2017 - 06:48 EDT