Federated SSO

Incident Report for ClassLink

Resolved

We have successfully rebuilt the AWS cache, thus clearing the errors. Thank you for your patience. If you continue to encounter errors, please email helpdesk@classlink.com.
Posted Jan 02, 2019 - 11:04 EST

Monitoring

The error is currently being resolved, We are currently rebuilding the AWS cache that caused the original error. We anticipate having all instances back up and running within the next hour. If you are still experiencing issues, please email helpdesk@classlink.com
Posted Jan 02, 2019 - 10:22 EST

Identified

We are currently investigating an issue with Federated SSO. We have discovered the issue to be in regards to AWS Caching. As more information develops, we will update. If you are currently experiencing issues, please email Helpdesk@classlink.com
Posted Jan 02, 2019 - 09:41 EST
This incident affected: My Apps (My Classes).
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