502 Bad Gateway Error

Resolved·Degraded performance

This incident has been resolved. We will monitor the system throughout the day. Thank you for your patience.

Wed, May 12, 2021, 10:52 AM

(5 years ago)

Affected components

May 12, 2021, 10:27 AM

10:52 AM

Active Directory Integration

Updates

Resolved

This incident has been resolved. We will monitor the system throughout the day. Thank you for your patience.

Wed, May 12, 2021, 10:52 AM

Monitoring

The issue has been addressed and we're monitoring the results. Several ClassLink Tenant Administrators have confirmed that users are able to log in.

Wed, May 12, 2021, 10:36 AM(16 minutes earlier)

Identified

We are continuing to work on a fix for this issue. Thanks for your patience.

Wed, May 12, 2021, 10:27 AM

Identified

The team has identified an issue related to authentication. Users may receive a 502 bad gateway error when attempting to log in to LaunchPad. This is related to active directory integrated school organizations.

Wed, May 12, 2021, 09:24 AM(1 hour earlier)