Login Page Slow to Load
Incident Report for ClassLink
Resolved
This incident has been resolved.
Posted Oct 06, 2020 - 11:45 EDT
Monitoring
A fix has been implemented. Several districts have already reported successful logins into ClassLink. We are monitoring the system and will continue to investigate and address the root cause of the issue. Thank you for your patience.
Posted Oct 06, 2020 - 11:35 EDT
Update
The cause of the "No RPC Servers Available" error is an issue being addressed on our end. ClassLink Tenant Administrators, there is no need to reboot your ClassLink Gateway servers at this moment.
Posted Oct 06, 2020 - 10:35 EDT
Identified
The login page issue has been addressed. We're now investigating the error message "No RPC Servers Available" reported by some districts.
Posted Oct 06, 2020 - 10:01 EDT
Update
We continue to investigate the cause of the issue. The login page is now loading for some users. Thank you for your patience as we fully restore the login page.
Posted Oct 06, 2020 - 09:49 EDT
Investigating
We are currently investigating the slow loading issue with the LaunchPad login page. Users may receive a 502 Bad Gateway Error. This does not affect users that are already logged in to ClassLink.
Posted Oct 06, 2020 - 09:16 EDT
This incident affected: Sign in to ClassLink (Active Directory Integration).