LaunchPad Login Related Issue - Active Directory Integration

Incident Report for ClassLink

Resolved

This incident has been resolved. If you continue to experience issues, please go to help.classlink.com for support or to contact our help desk. Thanks for your patience.
Posted Apr 26, 2022 - 11:07 EDT

Monitoring

Login functionality into LaunchPad for Active Directory-integrated school systems has been restored. We are monitoring our system and will post an update if any issue occurs.
Posted Apr 26, 2022 - 09:57 EDT

Investigating

A login issue has been identified affecting a subset of school organizations with Active Directory integration into LaunchPad. Users might receive a Bad Gateway error message when attempting to log in using their Active Directory credentials. We are investigating and will post updates as soon as possible. This incident has no impact on Google and Azure integrated school organizations.
Posted Apr 26, 2022 - 09:41 EDT
This incident affected: Sign in to ClassLink (Active Directory Integration).