LaunchPad Intermittent Login Issues and slow loading times

Resolved·Degraded performance

This incident has been resolved. For any assistance, please go to help.classlink.com.

Mon, Aug 28, 2023, 06:48 PM

(3 years ago)

Affected components

Aug 28, 2023, 04:45 PM

06:48 PM

Active Directory Integration

Google Integration

Azure Integration

My Classes

Updates

Resolved

This incident has been resolved. For any assistance, please go to help.classlink.com.

Mon, Aug 28, 2023, 06:48 PM

Monitoring

We are seeing all loading and login response times returning to normal. We will continue to monitor this situation.

Mon, Aug 28, 2023, 04:56 PM(1 hour earlier)

Identified

A login issue with LaunchPad has been identified. Users may receive login errors when attempting to log in to LaunchPad. Some may also experience slow loading times for My Apps after logging in. We are investigating and will post updates as soon as possible. This incident has no impact on Roster Server, Analytics, and OneSync.

Mon, Aug 28, 2023, 04:45 PM(11 minutes earlier)