Roster Server Console (OneRoster) not loading

Incident Report for ClassLink

Resolved

This incident has been resolved.
Posted Jul 18, 2018 - 12:59 EDT

Update

Hello users,

The Roster Server Console has been restored. The team will continue to investigate the issue and will monitor the entire system. If you continue to experience any issues, please contact our help desk at helpdesk@classlink.com
Posted Jul 18, 2018 - 12:59 EDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 18, 2018 - 12:51 EDT

Identified

Hello Roster Server users,

We have identified an issue that is preventing the Roster Server Console from loading. The issue does not prevent vendors from accessing data from your Roster Server.

The team is working to restore service as quickly as possible.

For up to date information, please visit http://status.classlink.com/ . Subscribe to email and text.

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Posted Jul 18, 2018 - 12:15 EDT
This incident affected: Roster Server.