DNS Issues

Incident Report for ClassLink

Resolved

This incident has been resolved.

Posted Dec 05, 2017 - 13:34 EST

Monitoring

Hello,

We've received reports from several districts that logins have been restored. There might still be some DNS related issues. If you continue to experience issues please contact helpdesk@classlink.com.

Posted Dec 05, 2017 - 12:54 EST

Investigating

Hello,

We received reports of issues connecting to ClassLink. It appears to be related to DNS across different ISPs in certain parts of the country. This is also causing issues with other websites. We're monitoring the situation and reviewing our system as well. We'll keep everyone posted.

https://downdetector.com/
https://downdetector.com/archive/
http://downdetector.com/status/verizon/news/180104-problems-at-verizon
http://downdetector.com/status/att/news/180089-problems-at-att

If you have any questions or concerns, please contact us at helpdesk@classlink.com

Posted Dec 05, 2017 - 07:24 EST